Privacy Policy

1. Who We Are

Tayson Digital is a web design and digital marketing agency based at Office 1 Izabella House, 24-26 Regent Place, Birmingham, B1 3NJ, United Kingdom. We build websites and digital growth systems for businesses across the UK. For any privacy-related queries, contact us at enquiry@taysondigital.co.uk.

2. What Data We Collect

We may collect the following personal data when you interact with our website or contact us:

• Name and contact details (email address, phone number)
• Business name and industry
• Information submitted via our contact or enquiry forms
• Technical data such as IP address, browser type, and pages visited (via cookies)

3. How We Use Your Data

We use your data to:

• Respond to your enquiries and provide our services
• Send project updates or relevant information you've requested
• Improve our website and user experience
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of:

• Consent — where you have given us explicit permission
• Legitimate interests — to run and grow our business responsibly
• Contract — where data processing is necessary to deliver our services

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at enquiry@taysondigital.co.uk.

7. Third-Party Services

We may use trusted third-party tools (e.g. Google Analytics, email platforms) that process data on our behalf. These providers are bound by their own privacy policies and data processing agreements.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.